Refund and Returns Policy

Overview

Refunds & Returns Policy

All sales are final. We do not accept returns, exchanges, or offer refunds, except in rare circumstances and on a case-by-case basis.

If you believe your order qualifies for review due to damage or a defect, please contact us at {email address} within 7 days of delivery with your order number, a description of the issue, and clear photos of the product.

Please note the following items are non-returnable under any circumstances:

  • Perishable goods (e.g., food, flowers)
  • Intimate or sanitary products
  • Health and personal care items
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Digital downloads or software

We do not guarantee refunds or exchanges. If a return is approved:

  • The product must be unused and in its original packaging
  • The customer is responsible for return shipping
  • Refunds, if granted, will be issued to the original payment method

We reserve the right to deny any return or refund request at our sole discretion.

Need help?

Contact us at {email} for questions related to refunds and returns.